SYLVESTER OWUSU
Warehouse Operations & Team Leadership Professional
55 St. Lawrence Street, CV6 7AE
07309637083
agyengo14@gmail.com
PROFESSIONAL SUMMARY
Dedicated and results-driven warehouse operations professional with over 7 years of experience in logistics, inventory management, and team leadership. Proven track record of optimising warehouse efficiency, maintaining safety standards, and leading teams to exceed productivity targets. Skilled in operating material handling equipment, managing stock control systems, and implementing process improvements. Complementary background in construction provides versatility and strong physical capabilities. Committed to delivering excellence in fast-paced distribution environments.
PROFESSIONAL EXPERIENCE
Warehouse Operator
Tesco Distribution Centre, Daventry
- Managed the receipt, storage, and dispatch of goods within a high-volume retail distribution centre
- Operated reach trucks and counterbalance forklifts to move palletised stock efficiently across the warehouse floor
- Utilised handheld RF scanners and warehouse management systems to track inventory movements and ensure stock accuracy
- Picked and packed customer orders with precision, meeting strict quality standards and delivery deadlines
- Conducted regular stock checks and inventory audits to maintain accurate records and minimise discrepancies
- Collaborated with team members to achieve daily throughput targets while maintaining health and safety compliance
Warehouse Operator
Nespresso DHL Distribution Centre
- Processed inbound shipments and organised premium coffee products within a temperature-controlled warehouse environment
- Executed accurate order picking operations using voice-directed picking technology and barcode scanning systems
- Prepared outbound shipments for nationwide distribution, ensuring correct labelling and packaging standards
- Maintained cleanliness and organisation of work areas in accordance with food safety and hygiene regulations
- Participated in continuous improvement initiatives to enhance operational efficiency and reduce processing times
- Assisted in training new team members on warehouse procedures and equipment operation
Team Leader / Warehouse Operator
Ryton DHL, Coventry
- Led a team of 12-15 warehouse operatives, coordinating daily tasks and ensuring productivity targets were consistently achieved
- Supervised goods-in and goods-out processes, managing the flow of merchandise through the distribution network
- Conducted daily team briefings to communicate priorities, safety updates, and performance expectations
- Monitored individual and team performance metrics, providing coaching and feedback to drive continuous improvement
- Ensured compliance with health and safety regulations, conducting regular risk assessments and safety audits
- Operated various MHE equipment including PPT, LLOP, and counterbalance forklifts with full certification
- Resolved operational issues promptly, liaising with management to implement effective solutions
- Managed shift handovers and maintained accurate documentation of warehouse activities and incidents
Construction Worker
Various Construction Projects
- Performed general labouring duties on residential and commercial construction sites
- Assisted skilled tradesmen with various tasks including bricklaying, carpentry, and groundwork
- Operated construction equipment and power tools safely and efficiently
- Maintained site cleanliness and ensured materials were properly stored and organised
- Adhered to strict health and safety protocols in hazardous working environments
EDUCATION
Bachelor of Science (BSc)
University of Education, Winneba, Ghana
CORE COMPETENCIES
Team Leadership
Warehouse Management
Inventory Control
Forklift Operation (FLT)
RF Scanner Systems
Health & Safety Compliance
Order Picking & Packing
Stock Auditing
Shift Coordination
Process Improvement
Quality Assurance
Time Management
CERTIFICATIONS & TRAINING
- Forklift Truck Licence (Counterbalance, Reach Truck, PPT, LLOP)
- Manual Handling Training
- Health & Safety in the Workplace
- Fire Safety Awareness
- First Aid at Work (if applicable)
PROFESSIONAL ATTRIBUTES
- Strong leadership and motivational skills
- Excellent attention to detail
- Reliable and punctual
- Adaptable to changing priorities
- Effective communicator at all levels
- Physically fit and capable
- Problem-solving mindset
- Committed to continuous learning
References available upon request