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Privacy Policy

Last updated: March 2025

Introduction

ONE SWIS BANK ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our banking services.

Information We Collect

We collect information that you provide directly to us, including:

  • • Personal identification information (name, address, date of birth, Social Security number)
  • • Contact information (email address, phone number)
  • • Financial information (account numbers, transaction history, credit history)
  • • Employment information (employer name, income)
  • • Device and usage information (IP address, browser type, operating system)

How We Use Your Information

We use the information we collect to:

  • • Provide, maintain, and improve our banking services
  • • Process transactions and send related information
  • • Verify your identity and prevent fraud
  • • Comply with legal and regulatory requirements
  • • Send you technical notices, updates, and support messages
  • • Respond to your comments and questions
  • • Provide customer service

Information Sharing

We may share your information with:

  • • Service providers who perform services on our behalf
  • • Other financial institutions to process transactions
  • • Credit bureaus and reporting agencies
  • • Law enforcement or regulatory authorities when required by law
  • • Third parties with your consent

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

Your Rights

You have the right to:

  • • Access and receive a copy of your personal information
  • • Request correction of inaccurate information
  • • Request deletion of your information (subject to legal requirements)
  • • Opt out of marketing communications
  • • Object to processing of your information

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@oneswisbank.com

Phone: 0800 123 4567

Mail: ONE SWIS BANK, 123 Financial District, London, EC2N 2DL, United Kingdom